What is AI search optimization for local businesses?
AI search optimization ensures local businesses appear accurately and prominently when people ask AI platforms like ChatGPT, Perplexity, and Google AI Overview questions about services in their area. We monitor how these platforms represent businesses and help improve visibility and fix any misrepresentations.
Why only 3 AI platforms?
We focus on the platforms people actually use for search: Google, ChatGPT, and Perplexity. This gives you clear, actionable data without the noise.
Which locations and languages do you support?
Currently, we support English language queries and USA locations. We're rapidly expanding to more countries - email us if you need a specific location added, and we can typically add it within 72 hours.
How do credits work across the platform?
Credits are used for scan-based workflows like AI Visibility, Map Grid tracking, SERP tracking, and content generation. Tools like Citation & Mention Finder, GBP Suite, and reporting stay included without extra credit cost based on your plan.
Do I need to track results every day?
Not necessarily. A weekly scan is the sweet spot for most businesses to track trends without getting overwhelmed. We've a weekly auto-scan option; enable it, and the scan will happen automatically.
AI responses vary. Is AI search tracking worth it?
That's a great question, and you're right... AI responses can vary. Here's our approach and why it's effective: Our strategy is to create hyper-specific prompts built directly from the text on your website and Google Business Profile. These prompts pinpoint the exact services you offer, using your own language. Our hypothesis is simple: If an AI doesn't recommend your business when asked a question perfectly tailored to your offerings, it's highly unlikely to do so for the more nuanced queries that real customers use. For now, the focus should be on analyzing what the AI says in response to these hyper-specific prompts. This allows you to build and improve a strong baseline performance, solidifying your foundation in AI search. AI search is not something businesses can afford to ignore. It is quickly becoming a major part of how people discover services, and Google is already integrating AI across its search experience. That makes it even more important to understand how your business appears now, so you can adapt early and stay visible as search continues to change.
Is this built only for business owners or also for agencies?
Both. Individual local businesses can use it to monitor reputation and listing accuracy, while local SEO agencies can manage clients, run scans at scale, and send white-label reports.
Can I customize the size and radius of the grid?
Yes, you can customize both the grid size and radius. Choose from multiple grid configurations (e.g., 3x3, 5x5, 7x7) and adjust the radius to match your service area coverage.
Can I see my competitors on the grid?
Yes, the Map Grid shows competitor rankings at each grid point. You can see which businesses rank for your target keywords across different locations, helping you identify competitive gaps and opportunities.
How often are the rankings updated?
Rankings can be updated on-demand with manual scans, or you can enable automated scanning at regular intervals (daily, weekly, or custom schedules) based on your plan.
Can I purchase add-on credits without upgrading my entire plan?
Currently, add-on credit purchases are not available as a self-service option. However, if you need additional credits without upgrading, reach out to our team and we can work out a solution for you.
I have feature requests and bug reports. Where should I submit them?
Firstly, thank you for participating in product improvement. We really appreciate it. For bug reports or feature requests, please message us using the chat icon at the bottom right of your screen or use our contact form to connect with us. For most feature requests, we aim to implement them within 7 days.
