Terms of Service

Introduction

Welcome to Local Glyph, a service provided by Inventige, LLC ("we," "our," "us," "Inventige," or "Local Glyph"). These Terms of Service ("Terms") govern your access to and use of our AI visibility tracking and analysis service, including our website at localglyph.com, platform, and all related services (collectively, the "Service").

Please read these Terms carefully before using the Service.

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

Table of contents

1. Account registration and eligibility
2. Description of service
3. Credits and payment
4. Acceptable use policy
5. Intellectual property rights
6. User content and data
7. Third-party services and integrations
8. Service availability and modifications
9. Disclaimers and limitations of liability
10. Indemnification
11. Termination
12. Dispute resolution and arbitration
13. General provisions
14. Contact information

1. Account registration and eligibility

1.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Service. By creating an account, you represent and warrant that:

• You are at least 18 years of age
• You have the authority to bind yourself to these Terms
• You are not prohibited from using the Service under applicable law
• All information you provide is accurate, current, and complete

1.2 Account creation

To access certain features of the Service, you must create an account by providing:

• A valid email address
• A secure password
• Optional: Your name or display name

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Account security

You agree to:

• Keep your password secure and confidential
• Notify us immediately at [email protected] of any unauthorized access or security breach
• Log out from your account at the end of each session
• Accept responsibility for all activities under your account

We are not liable for any loss or damage arising from your failure to protect your account credentials.

1.4 Account accuracy

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to keep it accurate and current. We reserve the right to suspend or terminate accounts with inaccurate or incomplete information.

1.5 One account per user

You may only create and maintain one account. Creating multiple accounts to abuse free credits, circumvent rate limits, or for any fraudulent purpose is strictly prohibited and may result in immediate termination.

2. Description of service

2.1 Service overview

Local Glyph provides AI visibility tracking and analysis services, including:

• AI Platform Scanning: Running queries across AI platforms (ChatGPT, Google AI Overview, Perplexity) to monitor business visibility
• Citation Analysis: Tracking and analyzing citations and mentions of your business and competitors
• Sentiment Analysis: Evaluating the sentiment of AI-generated content about your business
• Accuracy Verification: Comparing AI responses against your business information for factual accuracy
• Google Analytics Integration: Connecting your Google Analytics account to track AI-driven traffic to your website
• Visibility Scoring: Calculating visibility metrics across AI platforms
• Competitor Analysis: Identifying and tracking competitor mentions in AI responses
• Reporting and Insights: Providing dashboards, reports, and actionable insights

2.2 Service nature

The Service is provided on a credit-based system. Each scan consumes credits from your account balance. You may purchase additional credits or receive promotional credits as described in Section 3.

2.3 AI platform limitations

Our Service interacts with third-party AI platforms to provide visibility analysis. The availability, accuracy, and responses from these platforms are beyond our control. We do not guarantee:

• The availability of third-party AI platforms
• The accuracy of AI-generated responses
• Consistent results across different time periods
• That your business will appear in AI responses

2.4 Beta features

We may offer beta, preview, or experimental features ("Beta Features"). Beta Features are provided "as-is" and may be modified, discontinued, or changed at any time without notice. Beta Features may have limited functionality and may not work as intended.

3. Credits and payment

3.1 Credit system

The Service operates on a credit-based model:

• Each scan consumes a specified number of credits
• Credit consumption varies by scan type (manual, auto, continuation)
• Credits are non-refundable except as required by law or as described in Section 3.7
• Credits do not expire while your account remains active

3.2 Free credits

New users may receive free credits as a welcome promotion. Free credits:

• Are provided at our sole discretion
• May have expiration dates
• Cannot be transferred or redeemed for cash
• Are subject to the same Terms as purchased credits

3.3 Purchasing credits

You can purchase credit packages through our Service:

• Payment is processed securely through Stripe, our third-party payment processor
• All prices are displayed in USD unless otherwise specified
• You agree to pay all applicable fees and taxes
• Payment must be made with a valid payment method

3.4 Payment authorization

By providing payment information, you authorize us and our payment processor (Stripe) to:

• Charge the payment method for all purchases
• Store your payment information for future transactions
• Update payment information as provided by your financial institution

3.5 Billing disputes

If you believe you have been incorrectly charged, please contact us at [email protected] within 30 days of the charge. We will investigate and resolve billing disputes in good faith.

3.6 Price changes

We reserve the right to modify credit package pricing at any time. Price changes will:

• Not affect credits already purchased
• Be clearly displayed before you complete a purchase
• Apply only to future purchases

3.7 Refund policy

Credits are generally non-refundable. However, we may provide refunds in the following circumstances:

• Technical issues prevented you from using purchased credits
• You were charged incorrectly due to a system error
• Required by applicable law

To request a refund, contact [email protected] within 30 days of purchase with details about the issue. Refund requests are evaluated on a case-by-case basis at our sole discretion.

3.8 Auto-scan credit consumption

If you enable auto-scan features:

• Credits will be automatically consumed when scans run
• You are responsible for monitoring your credit balance
• We will send low credit notifications, but you are responsible for purchasing additional credits
• Auto-scans will stop when your credit balance reaches zero
• We are not liable if auto-scans fail to run due to insufficient credits

4. Acceptable use policy

4.1 Permitted use

You may use the Service only for lawful purposes and in accordance with these Terms. Permitted uses include:

• Monitoring your own business visibility across AI platforms
• Analyzing competitor mentions in AI-generated content
• Tracking AI-driven traffic to your website
• Generating reports and insights for business purposes

4.2 Prohibited activities

You agree NOT to:

Abuse or circumvention:

• Abuse, circumvent, or manipulate the credit system
• Create multiple accounts to obtain additional free credits
• Use automated tools, bots, or scripts to access the Service without authorization
• Circumvent rate limits or security measures
• Share your account credentials with others

Harmful activities:

• Use the Service for illegal, fraudulent, or deceptive purposes
• Upload or transmit viruses, malware, or malicious code
• Attempt to gain unauthorized access to our systems or other user accounts
• Interfere with or disrupt the Service or servers
• Reverse engineer, decompile, or attempt to extract source code

Misrepresentation:

• Provide false, inaccurate, or misleading business information
• Impersonate another person or entity
• Misrepresent your affiliation with any person or organization

Intellectual property violations:

• Infringe on our intellectual property rights or those of others
• Use our trademarks, logos, or branding without permission
• Scrape, copy, or redistribute Service content without authorization

Privacy violations:

• Access or collect personal information about other users
• Violate the privacy rights of individuals
• Share confidential or proprietary information without authorization

4.3 Rate limits and fair use

We implement rate limits to ensure fair use and service stability:

• Standard rate limits: 10-50 requests per minute per user
• Violating rate limits may result in temporary or permanent suspension
• We reserve the right to adjust rate limits at our discretion

4.4 Monitoring and enforcement

We reserve the right to:

• Monitor your use of the Service for compliance with these Terms
• Investigate suspected violations
• Remove or disable access to content that violates these Terms
• Suspend or terminate accounts that violate these Terms
• Report illegal activities to law enforcement

4.5 Consequences of violations

Violations of this Acceptable Use Policy may result in:

• Warning and request to cease prohibited activity
• Temporary suspension of your account
• Permanent termination of your account
• Forfeiture of remaining credits (no refund)
• Legal action to recover damages
• Reporting to appropriate authorities

5. Intellectual property rights

5.1 Our intellectual property

The Service and all content, features, and functionality (including but not limited to software, text, graphics, logos, images, algorithms, and designs) are owned by Inventige, LLC (dba Local Glyph), our licensors, or other content providers and are protected by:

• United States and international copyright laws
• Trademark laws
• Patent laws
• Other intellectual property rights

5.2 Limited license to use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Service for your personal or internal business purposes
• View and download reports generated by the Service
• Use the Service in accordance with these Terms

This license does not include the right to:

• Modify, copy, distribute, or create derivative works of the Service
• Use the Service for commercial purposes beyond your own business analysis
• Access the Service to build a competitive product or service
• Frame, mirror, or republish any part of the Service

5.3 Trademarks

"Local Glyph," our logos, and other marks are trademarks of Inventige, LLC. You may not use our trademarks without our prior written permission.

5.4 Feedback and suggestions

If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Service without any obligation to you.

5.5 Third-party content

The Service may display or link to third-party content, including:

• Citations and URLs from AI platform responses
• Business information from public sources
• Google Analytics data (which you own)

We do not claim ownership of third-party content. Third-party content is subject to the intellectual property rights of its respective owners.

6. User content and data

6.1 Your content

You retain all ownership rights to the content and data you submit to the Service ("User Content"), including:

• Business information (name, address, description, etc.)
• Project data and configurations
• Custom prompts or keywords

6.2 License to use your content

By submitting User Content to the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Use, store, and process your User Content to provide the Service
• Display your User Content back to you in reports and dashboards
• Perform automated analysis on your User Content
• Create backups and copies for service reliability

This license exists only to operate and improve the Service and terminates when you delete your User Content or close your account (subject to reasonable backup retention periods).

6.3 Your responsibilities for user content

You represent and warrant that:

• You have the right to submit the User Content
• Your User Content does not violate any laws or third-party rights
• Your User Content is accurate and not misleading
• Your User Content does not contain confidential information of others without authorization

You are solely responsible for your User Content and the consequences of posting or publishing it.

6.4 Google Analytics data

When you connect your Google Analytics account:

• You retain all ownership rights to your Google Analytics data
• You grant us permission to access your Google Analytics data as described in our Privacy Policy
• We use your Google Analytics data solely to provide the Service
• You can revoke our access at any time by disconnecting your Google Analytics account

6.5 Scan results and analysis

Scan results, analysis, reports, and insights generated by the Service using your User Content are:

• Owned by you
• Licensed to us as described in Section 6.2
• Accessible only to you (not shared with other users)
• Subject to deletion when you delete your account

6.6 Aggregated and anonymized data

We may create aggregated, anonymized, or de-identified data from your use of the Service. Such data:

• Does not identify you personally
• May be used for analytics, research, and service improvement
• May be shared with third parties or made public
• Remains our property even after account termination

6.7 Data backup and deletion

We maintain backups for service reliability. When you delete User Content:

• It is removed from active systems within a reasonable time
• Backup copies may persist for up to 90 days
• Backup copies are not accessible or used during this period
• After 90 days, data is permanently deleted from all systems

7. Third-party services and integrations

7.1 Third-party AI platforms

The Service relies on third-party AI platforms (OpenAI/ChatGPT, Google AI, Perplexity) to provide visibility analysis. Your use of the Service is subject to:

• The terms of service of these third-party platforms
• Availability and performance of third-party platforms
• Rate limits imposed by third-party platforms

We are not responsible for:

• Changes to third-party platform APIs or functionality
• Service interruptions caused by third-party platforms
• The accuracy or content of third-party AI responses
• Third-party platform pricing or policy changes

7.2 Google Analytics integration

Our Google Analytics integration is subject to:

• Google's Terms of Service
• Google API Services User Data Policy
• Our Privacy Policy disclosures in Section 1.3

By connecting your Google Analytics account, you:

• Authorize us to access your Google Analytics data as described
• Acknowledge that we comply with Google's Limited Use requirements
• Understand you can disconnect at any time

7.3 Payment processing (Stripe)

Payments are processed through Stripe. By making a purchase, you agree to:

• Stripe's Terms of Service and Privacy Policy
• Provide accurate payment information
• Authorize Stripe to process your payment

We do not store your full credit card information. All payment data is handled securely by Stripe.

7.4 Email service provider

We use Resend to send transactional emails. By providing your email address, you:

• Consent to receive transactional emails about your account
• Acknowledge that Resend processes your email address
• Understand you cannot opt out of essential transactional emails (e.g., password resets, account notifications)

7.5 No endorsement

We do not endorse, warrant, or guarantee any third-party services. Your use of third-party services is at your own risk.

7.6 Third-party links

The Service may contain links to third-party websites or resources. We are not responsible for:

• The availability, accuracy, or content of third-party sites
• Products or services offered by third parties
• Privacy practices of third-party sites

Accessing third-party links is at your own risk.

8. Service availability and modifications

8.1 Service availability

We strive to provide reliable, uninterrupted service, but we do not guarantee:

• Continuous, uninterrupted, or error-free operation
• Zero downtime or maintenance periods
• Compatibility with all devices or browsers
• Availability of specific features at all times

The Service is provided "as-is" and "as available."

8.2 Maintenance and downtime

We may perform maintenance, updates, or repairs that temporarily disrupt the Service. We will:

• Attempt to provide advance notice when possible
• Minimize disruption to the extent practicable
• Not be liable for downtime during maintenance

Emergency maintenance may be performed without notice.

8.3 Service modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of the Service
• Add or remove features
• Change how features work
• Update our algorithms or analysis methods
• Change rate limits or credit consumption rates

We will provide reasonable notice of material changes when practicable, but we are not obligated to do so.

8.4 No liability for changes

We are not liable for any loss or damage resulting from:

• Service modifications or discontinuation
• Feature changes or removals
• Temporary unavailability
• Changes to credit consumption rates

8.5 Force majeure

We are not liable for failure to perform our obligations due to causes beyond our reasonable control, including:

• Natural disasters
• Acts of war or terrorism
• Government actions or regulations
• Internet service provider failures
• Third-party platform outages
• Strikes or labor disputes
• Pandemics or public health emergencies

9. Disclaimers and limitations of liability

9.1 Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS-IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability: We do not warrant that the Service is suitable for your particular purpose
• Fitness for a Particular Purpose: We do not guarantee the Service will meet your specific needs
• Non-Infringement: We do not warrant that the Service does not infringe third-party rights
• Accuracy: We do not guarantee the accuracy, completeness, or reliability of scan results, analysis, or insights
• Availability: We do not guarantee uninterrupted or error-free service
• Security: We do not guarantee that the Service is completely secure or free from viruses

9.2 AI-generated content disclaimer

The Service analyzes content generated by third-party AI platforms. We disclaim all responsibility for:

• The accuracy of AI-generated responses
• Bias, errors, or inaccuracies in AI content
• Offensive, misleading, or inappropriate AI-generated content
• How AI platforms represent or describe your business
• Changes in AI platform algorithms or responses over time

YOU SHOULD INDEPENDENTLY VERIFY ALL INFORMATION BEFORE RELYING ON IT FOR BUSINESS DECISIONS.

9.3 No professional advice

The Service provides informational analysis and insights. It does not provide:

• Legal advice
• Business consulting services
• Marketing strategy advice
• Professional recommendations

You should consult qualified professionals before making business decisions based on Service insights.

9.4 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVENTIGE, LLC (DBA LOCAL GLYPH) AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

Indirect damages:

• Indirect, incidental, special, consequential, or punitive damages
• Lost profits, revenue, or business opportunities
• Loss of data or business information
• Business interruption or downtime
• Loss of goodwill or reputation

Direct damages cap:

• In no event shall our total liability exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater

Exclusions:

This limitation applies to claims based on:

• Breach of contract
• Breach of warranty
• Negligence
• Strict liability
• Any other legal theory

Even if we have been advised of the possibility of such damages.

9.5 Jurisdictions that do not allow limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9.6 Basis of the bargain

You acknowledge that the disclaimers and limitations in this section reflect a reasonable allocation of risk and are a fundamental basis of our agreement. The Service would not be provided without these limitations.

10. Indemnification

10.1 Your indemnification obligation

You agree to indemnify, defend, and hold harmless Inventige, LLC (dba Local Glyph), its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Service
• Your User Content or business information
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of third-party rights (including intellectual property, privacy, or publicity rights)
• Your negligence or willful misconduct
• Any third-party claims related to your business activities

10.2 Defense and settlement

We reserve the right to:

• Assume the exclusive defense and control of any matter subject to indemnification
• Require your cooperation in the defense
• Approve any settlement that affects our rights or interests

You may not settle any claim without our prior written consent if the settlement imposes obligations on us or requires us to admit liability.

10.3 Notice

You agree to promptly notify us of any claims subject to indemnification and to cooperate fully in the defense of such claims.

11. Termination

11.1 Termination by you

You may terminate your account at any time by:

• Using the account deletion feature in your account settings
• Contacting us at [email protected] with a deletion request

Upon termination:

• Your access to the Service will be immediately revoked
• Your User Content will be deleted in accordance with our Privacy Policy
• Unused credits will be forfeited (no refund)
• You remain responsible for any outstanding charges

11.2 Termination by us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms or our Acceptable Use Policy
• Fraudulent or illegal activity
• Abuse of the credit system or Service features
• Providing false or misleading information
• Non-payment of fees (if applicable in the future)
• Extended periods of inactivity
• At our sole discretion for any other reason

11.3 Effect of termination

Upon termination by either party:

• All licenses granted to you under these Terms immediately terminate
• You must cease all use of the Service
• We may delete your account and User Content
• Unused credits are forfeited without refund
• Sections that by their nature should survive termination will continue to apply (see Section 11.5)

11.4 No refunds upon termination

If we terminate your account for cause (violation of Terms), you are not entitled to any refund of unused credits. If you voluntarily terminate your account, unused credits are generally not refundable unless required by law.

11.5 Survival

The following sections survive termination of these Terms:

• Section 5 (Intellectual Property Rights)
• Section 6.6 (Aggregated and Anonymized Data)
• Section 9 (Disclaimers and Limitations of Liability)
• Section 10 (Indemnification)
• Section 11.5 (Survival)
• Section 12 (Dispute Resolution and Arbitration)
• Section 13 (General Provisions)

12. Dispute resolution and arbitration

12.1 Informal resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith through negotiation.

12.2 Binding arbitration

If informal resolution fails, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved through binding arbitration rather than in court, except as set forth in Section 12.6.

Arbitration rules:

• Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The arbitration will be conducted by a single arbitrator
• The arbitration will take place in Austin, Texas or remotely via video conference
• The arbitrator's decision will be final and binding
• Judgment on the award may be entered in any court of competent jurisdiction

Arbitration costs:

• Each party will bear their own attorneys' fees and costs
• AAA filing fees and arbitrator fees will be shared equally unless the arbitrator determines otherwise

12.3 Class action waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR CONSOLIDATED PROCEEDING.

You waive any right to:

• Participate in a class action lawsuit
• Participate in a class arbitration
• Act as a class representative or member
• Consolidate your claim with claims of other users

12.4 Jury trial waiver

YOU WAIVE YOUR RIGHT TO A JURY TRIAL. If for any reason a claim proceeds in court rather than arbitration, both parties waive the right to a jury trial.

12.5 Time limit for claims

You must bring any claim within one (1) year of the date the claim arose, or the claim is permanently barred. The one-year period begins when you first knew or reasonably should have known of the claim.

12.6 Exceptions to arbitration

The following disputes are NOT subject to arbitration and may be brought in court:

• Small claims court actions (if the claim qualifies)
• Injunctive or equitable relief to protect intellectual property rights
• Claims that cannot be arbitrated under applicable law

12.7 Governing law

These Terms and any disputes arising from them will be governed by the laws of the State of Texas, without regard to conflict of law principles.

12.8 Opt-out of arbitration

You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. The notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Local Glyph may resolve disputes only in court.

12.9 Severability of dispute resolution

If any portion of this Section 12 is found to be unenforceable, the unenforceable portion will be severed, and the remaining arbitration terms will be enforced. If the class action waiver is found to be unenforceable, the entire arbitration agreement will be void, and disputes will be resolved in court.

13. General provisions

13.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Local Glyph regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

13.2 Amendments

We may modify these Terms at any time by:

• Posting the updated Terms on the Service
• Updating the "Last Updated" date
• Notifying you via email (if material changes)
• Displaying a notice on the Service

Material changes will be effective 30 days after notice. Non-material changes are effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

If you do not agree to modified Terms, you must stop using the Service and may terminate your account.

13.3 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• That provision will be modified to the minimum extent necessary to make it enforceable
• If modification is not possible, the provision will be severed
• The remaining provisions will remain in full force and effect

13.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. A waiver of any breach or default is not a waiver of any subsequent breach or default.

All waivers must be in writing and signed by the party waiving the right.

13.5 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is void.

We may freely assign these Terms and our rights and obligations, including in connection with a merger, acquisition, sale of assets, or by operation of law.

13.6 No third-party beneficiaries

These Terms do not create any third-party beneficiary rights. No third party may enforce any provision of these Terms.

13.7 Notices

Notices to you:

We may provide notices to you:

• Via email to the address associated with your account
• By posting a notice on the Service
• Through in-app notifications

Notices to us:

You may provide notices to us:

• By email to [email protected]
• By mail to the address in Section 14

Notices by email are effective when sent. Notices by mail are effective three (3) days after mailing.

13.8 Relationship of parties

You and Local Glyph are independent contractors. These Terms do not create:

• A partnership, joint venture, or agency relationship
• An employer-employee relationship
• A franchisor-franchisee relationship

Neither party has authority to bind the other or make commitments on behalf of the other.

13.9 Force majeure

Neither party is liable for failure to perform obligations due to causes beyond reasonable control, including:

• Natural disasters (earthquakes, floods, fires)
• Acts of war, terrorism, or civil unrest
• Government actions, laws, or regulations
• Strikes, labor disputes, or work stoppages
• Internet or telecommunications failures
• Power outages
• Pandemics or public health emergencies
• Third-party service failures

The affected party must provide notice and make reasonable efforts to resume performance.

13.10 Export compliance

You agree to comply with all applicable export control laws and regulations, including U.S. Export Administration Regulations. You represent that you are not:

• Located in a country subject to U.S. embargo
• Listed on any U.S. government list of prohibited or restricted parties
• Using the Service for prohibited purposes (e.g., nuclear, missile, or chemical weapons development)

13.11 U.S. government users

If you are a U.S. government entity, the Service is a "commercial item" as defined in 48 C.F.R. §2.101, consisting of "commercial computer software" and "commercial computer software documentation." Use, reproduction, and disclosure are subject to the Terms and restricted rights as set forth here.

13.12 Interpretation

In these Terms:

• "Including" means "including but not limited to"
• Headings are for convenience only and do not affect interpretation
• Singular includes plural and vice versa
• "Or" is not exclusive unless context requires
• "Will" and "shall" are equivalent
• Examples are illustrative, not exhaustive

13.13 Language

These Terms are drafted in English. If translated, the English version controls in case of conflict or ambiguity.

13.14 Electronic communications

You consent to receive communications from us electronically, including:

• Emails to your registered email address
• Notices posted on the Service
• In-app messages

Electronic communications satisfy any legal requirement for written communication.

13.15 Compliance with laws

You agree to comply with all applicable local, state, national, and international laws and regulations when using the Service.

14. Contact information

If you have questions, concerns, or disputes regarding these Terms or the Service, please contact us:

Inventige, LLC (dba Local Glyph)

Email: [email protected]

Website: https://localglyph.com

For Privacy Policy inquiries, see our Privacy Policy.